Frequently Asked Questions

How do I place an order?
You can place an order one of 2 ways:

Use the "Add to Cart" buttons on the product pages, then "View Cart" to checkout. (This method requires you to have a PayPal account)
Contact us by phone, fax, or email. (This information may be found on the "Contact Us" page)

What payment methods do you accept?
We accept PayPal, Visa, Mastercard, personal check, and money order.

What shipping method do you use?
All orders are shipped with USPS or FedEx ground unless otherwise specified by the buyer.

How do I wash / care for a Therapack™?
Click here for care instructions.